Introduction
GG ZUKA INC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transportation services, visit our website, or interact with us through SMS communications.
Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and mailing address
- Service Information: Appointment details, pickup and drop-off locations, service preferences
- Communication Information: Records of your communications with us, including phone calls, emails, and SMS messages
- Payment Information: Billing details and payment method information (processed securely through third-party payment processors)
- Technical Information: IP address, browser type, device information, and usage data when you visit our website
How We Use Your Information
We use the information we collect to:
- Provide and manage our transportation services
- Process your bookings and payments
- Send appointment reminders and service-related communications
- Respond to your inquiries and provide customer support
- Improve our services and website functionality
- Comply with legal obligations and protect our legal rights
- Prevent fraud and enhance security
SMS Communications and Data Sharing
SMS consent and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
Your phone number provided for SMS notifications will only be used by GG ZUKA INC to send you service-related messages, appointment reminders, billing inquiries, and general service updates. We respect your privacy and will never sell, rent, or share your SMS consent information with external parties for their marketing use.
Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, IT support), under strict confidentiality agreements
- Legal Requirements: We may disclose your information if required by law, court order, or government regulation
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
- Protection of Rights: We may disclose information to protect our rights, property, safety, or that of our users and the public
Important: We do not sell your personal information to third parties for their marketing purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You may request access to or correction of your personal information
- Opt-Out of SMS: You can opt out of SMS communications at any time by texting "STOP" or contacting us directly
- Email Unsubscribe: You can unsubscribe from marketing emails by clicking the unsubscribe link in any email
- Delete Your Information: You may request deletion of your personal information, subject to legal retention requirements
- Data Portability: You may request a copy of your personal information in a portable format
To exercise any of these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings, though disabling cookies may limit certain website functionality.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
For SMS-related inquiries, you may also text "HELP" to any message you receive from us, or visit our SMS Terms & Conditions page.